How to Track Your Order:
-
Go to our Track Your Order page.
-
Enter your Order Number and Email Address used during checkout.
-
Click Track My Order to view your order’s current status and estimated delivery date.
-
Use the tracking link to see live updates directly from the courier.
Common Issues & Solutions
-
Didn’t receive a confirmation email? Check your spam folder or contact support.
-
Tracking number not working? It may take 24–48 hours for the courier to update their system.
-
Address mistake? Contact support immediately before the order ships.
Support Contact Information
-
Email: support@eirmedltd.com
-
Live Chat: Available Mon–Fri, 9 AM–6 PM.
-
Disputes or Vendor Issues: dispute@eirmedltd.com
Helpful Links
Quick links for easy navigation: