Report Suspicious Vendor Activity

You can report a vendor for:

• Listing prohibited or unsafe products (e.g., unapproved fertility supplements, counterfeit goods)

 

• Suspicious behavior (e.g., repeatedly changing store details, unreachable contact info, fake reviews)

 

• Misleading product information (e.g., false claims, hidden ingredients)

 

• Using unauthorized images, stolen content, or copyrighted material

 

• Repeated cancellations or failure to fulfill confirmed orders

 

• Attempting to contact you outside the platform for payment or delivery

 

• Offering fake promotions, coupons, or payment fraud

 

• Any other violation of EirMed’s marketplace guidelines

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How to Report

Option 1: Through an Order

If you already placed an order:

1. Go to My Account → Orders

2. Click View on the affected order

3. Use “Report Vendor” or “Request Admin Support”

Option 2: For General Vendor Reports

No order needed — use our dedicated Suspicious Activity Report Form to report:

• Vendor name or store

• URL or product link

• Description of the issue

• Any screenshots or supporting evidence

You can remain anonymous, but including your contact details helps us follow up.

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What Happens Next?

• Our trust & safety team will review your report within 24–72 hours

• If the report is valid, we may:

  • Issue warnings or remove listings

  • Suspend or ban the vendor

  • Flag the account for additional monitoring

Severe or repeated violations may lead to permanent removal from the EirMed platform.

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 Help Keep EirMed Safe

By reporting issues, you’re helping protect other buyers and maintain the integrity of our community. We appreciate your vigilance in helping us enforce our marketplace guidelines.

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Did You Know?

Vendors agree to follow strict policies when joining EirMed, including:

• Truthful product descriptions

• On-time fulfillment

• Use of approved and safe materials

• Respectful communication

Violations of these policies are taken seriously.

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We are committed to maintaining a safe, trustworthy, and policy-compliant marketplace. If you come across a vendor engaging in suspicious activity or violating EirMed’s standards, please report it to us.