If you’re a vendor and need help managing your store, products, or orders, reach out to our vendor support team:
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📧 Email: vendors@eirmedltd.com
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🕒 Support Hours: Monday – Friday, 9:00 AM – 6:00 PM (EST)
Contact & Help
A list of all our Departments
Contact Us
We’re here to help you with any questions about buying, selling, or using EirMed Fertility. Whether you’re a vendor looking to join our marketplace or a customer searching for the right fertility products, our team is ready to assist.
Customer Support
Customer Support
If you’re a customer and need help, reach out to our vendor support team:
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📧 Email: support@eirmedltd.com
Dispute Resolution Support
For any disputes or concerns, including issues with vendors, orders, payments, or other problems, please email our support team at dispute@eirmedltd.com.
To help us address your concern quickly, please include:
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Your full name and contact information
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Your order number (if applicable)
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A clear description of the issue
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Any photos, screenshots, or documents related to the dispute
Our dispute team will carefully review your message and respond within 2–3 business days with the next steps to resolve the matter.
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🕒 Support Hours: Monday – Friday, 9:00 AM – 6:00 PM (EST)
Before contacting us, you might find your answer in our Help Center or FAQ page.
Other options for you
More Help
Return Items You Ordered
Check status of a refund
Report an item that hasn’t arrived
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